Privacy Policy

Thank you for visiting us online at  If you continue to browse and use this website you are agreeing to comply with and be bound by Lene Art Gallery (“The Art Gallery Penang”, “us”, “we” or “our”) Privacy and Personal Data Protection Policy (“Policy”).

At The Art Gallery Penang, we strive to do everything we can to respect the trust customers have in our brand and our commitment to your privacy is no exception.  We are committed to protecting and safeguarding consumer privacy.

  1. Introduction
    This Policy is formulated in view of the Personal Data Protection Act 2010 (“Act”) that was implemented by the Government of Malaysia to regulate the processing of Personal Data in commercial transactions.  The Act requires us to inform you of your rights in respect of your Personal Data that is being processed or that is to be collected and further processed by us and the purposes for the data processing.  The Act also requires us to obtain your consent to the processing of your Personal Data. In view of the Act, we are committed to ensuring that your Personal Data is protected.
  2. Collection of Personal Data
    The term “Personal Data” means any information in our possession or control that relates directly or indirectly to an individual to the extent that the individual can be identified or are identifiable from that and other information in our possession such as name, address, telephone number, email address, etc.  The types of Personal Data collected depend on the purpose of collection.  We may “process” your Personal Data by way of collecting, recording, holding, storing, using and/or disclosing it.
  3. Purpose of Collection
    The Personal Data as provided/furnished by you to us or collected by us from you or through such other sources as may be necessary for the fulfilment of the purposes at the time it was sought or collected, will be used for such purpose and or for the following reasons (collectively “Purposes”):

    1. to communicate with you;
    2. to provide services to you;
    3. to respond to your inquiries, suggestions or complaints;
    4. to conduct market surveys, trend and statistical analysis;
    5. to maintain and improve our products and/or services;
    6. for marketing and promotional activities; and
    7. for other purposes required to operate, maintain and better manage our business and your relationship with us.

    Please note that it is necessary for you to provide us with your Personal Data.  Failure to do so may result in us being unable to process and/or use your personal data in relation to the Purposes.

  4. Integrity of Personal Data
    You are responsible for ensuring that the Personal Data you provide us is accurate, complete and not misleading and that such Personal Data is kept up to date.  We may request your assistance to procure the consent of third parties whose Personal Data is provided by you to us and you agree to use your best endeavours to do so.
  5. Disclosure of Personal Data
    We do not sell, transfer or disclose your personal information to third parties without your consent.  The Personal Data provided to us will be kept confidential however, we may disclose your Personal Data to the following parties:

    1. to our third party service providers or other parties as may be deemed necessary by us to facilitate your dealings with us; and
    2. to such other parties as may be permitted under the Laws of Malaysia.

    Third parties are legally tasked with processing your Personal Data in line with principles specified by us, and may not use it for any other Purposes.  Third parties are also held responsible for securing your Personal Data at an appropriate level of security in relation to applicable data protection laws and widely accepted industry standards.

  6. Protection of Minors
    As a general rule, children and persons under the age of 18 years (“Minors”) should not disclose Personal Data to us without the consent of their parents and/or guardians.  We do not solicit Personal Data from Minors and we do not knowingly collect Personal Data from Minors, use such Personal Data in any way or disclose the Personal Data to third parties without the prior consent of their parents and/or guardians.
  7. Rights of Access and Correct of Personal Data
    You may at any time hereafter make inquiries, complaints and request for access to, or correction of, your Personal Data or limit the processing of your Personal Data by contacting us with such request.
  8. Retention of Personal Data
    Any Personal Data retained by us shall be destroyed and/or deleted from our records and system in accordance with our retention policy in the event such data is no longer required for the said Purposes.
  9. Links to Other Sites
    We may offer links to sites that are not operated by us.  If you visit one of these linked sites, you should review their privacy and other policies.  We are not responsible for the policies and practices of other companies, and any information you submit to those companies is subject to their privacy policies.
  10. Cookies
    Cookies are small text files that are placed on your computer by websites that you visit.  They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.  We do not currently use any cookies as part of the design of our website.
  11. Changes to this Policy
    This Policy is effective as of the date below and supersedes any prior version of this Policy.  From time to time, it may be necessary for us to change this Policy.  Since the revised version will be updated here, we like to suggest that you check here periodically for the most up-to-date version of our Policy.
  12. Consent
    We trust that you will consent to the processing of your Personal Data.  By providing your Personal Data to us, you declare that you have read, understood and accepted the statements and terms herein.  Thank you again for visiting our website and for placing your trust in The Art Gallery Penang.

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